What “Unlimited” means

Hostinor does not set a cap on the amount of space and bandwidth a single shared hosting subscriber can use. Subject to terms and conditions, Hostinor makes every commercially reasonable effort to provide it’s hosting subscribers with all the storage and bandwidth needs to power their websites successfully, as long as the Subscriber’s use of the service complies with these Terms. By offering unlimited resources, we are able to provide simple, fixed pricing to our hosting Subscribers as they grow their business online. As a result, a typical website may experience periods of great popularity and result in increased storage without experiencing any associated increase in hosting charges.

What “Unlimited” DOES NOT mean

Hostinor employs complex mechanisms to protect its hosting Subscribers and systems from any kind of abuse. Hostinor’s “Unlimited” hosting offering is not for single or few hosting subscribers to unfairly or adversely impact the experience of other hosting Subscribers. Hostinor’s service is offering shared hosting service, which means that multiple hosting Subscriber’s websites are hosted on the same server and share server resources. Hostinor’s service is designed to meet the typical needs of small and medium-sized businesses across the globe. It is NOT intended to support the sustained demand of large enterprises, or non-typical applications better suited to a VPS or a dedicated server. Hostinor will make every commercially reasonable effort to provide additional resources to Subscribers who are using their website(s) consistent with these Terms, including moving Subscribers to newer and bigger shared servers as necessary. However, in order to ensure a consistent and quality experience for all Subscribers, Hostinor does place automated safeguards to protect against any website growing too quickly and adversely impacting the system until Hostinor can evaluate said sites resource needs.

Unlimited Hosting Space; excessive SQL Database

Hostinor does not set any specific limits on the amount of disk space a hosting subscriber can use for their website, nor does Hostinor charge additional fees based on an increased amount of storage used, provided the hosting subscriber’s use of storage complies with these Terms. Please note, however, that the Hostinor service is designed to host websites. Hostinor does NOT provide unlimited hosting for online storage, videos, images, audio, games, installers, executable files, backups, or archiving of electronic files, documents, log files, web spider or indexer, irc, torrent, file sharing, peer-to-peer activities, testing environment etc., and any such prohibited use of the Services will result in the termination of hosting subscriber’s account, with or without notice. Accounts with an excessive database size (i.e., more than 1 GB) negatively affect the performance of the server. Hostinor may request that the database size is reduced to ensure proper performance or may disable the Subscriber’s account, with or without notice. Hosting subscriber’s can create multiple databases however size of each database should not be more than 1 GB.

Unlimited File Transfer

Hostinor does not set any limits on the amount of visitor traffic a website can receive or on the amount of content a hosting subscriber can upload to his/her/its website in a given month, nor does Hostinor charge additional fees based on increased use of bandwidth, as long as the hosting subscriber’s use of the Services complies with these Terms. In most cases, a hosting subscriber’s website will be able to support as much traffic as the hosting subscriber can legitimately acquire. However, Hostinor reserves the right to limit processor time, bandwidth, processes, or memory in cases where it is necessary to prevent negatively impacting other hosting subscribers.

Unacceptable Resource Usage

1. Run cron entries with intervals of less than fifteen (15) minutes.
2. Run any MySQL queries longer than thirty (30) seconds.
3. Use twenty-five percent (25%) or more of our system resources for longer than ninety (90) seconds at a time. Activities that could cause this excessive use, include but are not limited to: CGI scripts, FTP, PHP, HTTP, etc.
4. Any shared hosting account that uses more than 10GB of disk space or contains more than 200,000 inodes may be removed from our weekly or daily backups. Any user whose hosting account is using more than 10GB of disk space or contains more than 200,000 inodes is solely responsible for maintaining the copy of his/her account.Softaculous backups will be removed from the server and no copy will exist.Plugins used for backups may not store local backups within the account quota and may only be stored ‘offsite’ with an arranged cloud storage provider, such as Google Drive or S3. Any backups left on the system, or excessive backups retained may lead to account suspension or removal.The following extensions / files will be excluded from our backups…*.swf
   *.flv
   *.exe
   *.xen
   *.iso
   *.7z
   *.tar
   *.jpa
   *.wpress
   *.tar.gz
   *.zip
   *.mp4
   *.mp3
   *.wav
   backup-*.tar.gz
   cpmove-*.tar.gz
   site-*.tar.gz
   .MirrorSearch
   */com_akeeba/backup/*
   */backupbuddy_backups/*
   */.wysiwygPro_*
   */core.[0-9]*
   public_html/cache/*
   tmp/*
   logs/*
   .cagefs
   .cagefs*
   .cpan
   .cpanel/caches
   .cpanel/datastore
   .cpcpan
   .sqmailattach
   .cpanel/*.sock
   access-logs/*
   */error_log
   public_ftp/*
   softaculous_backups/*
   */wp-content/uploads/wpcf7_captcha/*
   */wp-content/widget-cache/*
   */wp-content/cache/*
   */wptsc-cachedir/*
   mail/*/*/.Trash/*
   mail/*/*/.Drafts/*
   mail/.Drafts/*
   mail/.Trash/*

   The above extensions may on occassion also be removed from account storage automatically, to ensure stability / free storage capacity on any shared server /service.

   Automatic backups are only available where stated within the marketing collateral for that particular product. Unless otherwise stated, we will not retain backups (for example, VPS servers / dedicated servers).

    

   Backups are stored off-site, and are managed from within the hosting account.

   Whilst we will maintain every effort to ensure backups are complete and available, HOSTINOR cannot be held responsible where backup data s missing or corrupt.

   When an account is terminated / removed either by us or the reseller (either through purpose, or human error), we may hold backups of the removed account for a maximum 48 hours. The standard retention policy does not apply post-removal.